Shipping & Returns

Shipping

• Orders are dispatched within 2 business days.
• Tracked shipping is available worldwide; tracking details are emailed once your order ships.
• Typical delivery: 3–7 business days domestic, 7–21 business days international.
• Import duties or taxes for international orders are the responsibility of the recipient.

Returns

• You may return a device within 30 days of delivery for a refund.
• The device must be returned complete and undamaged; return shipping is paid by the buyer unless the item is faulty.
• Faulty units are replaced or refunded at no cost to you, including return postage.

How to start a return

Email support@hopkvm.com with your order number and a short description of the issue. We reply within 2 business days.